Consumer extremism

this article examines the problem of consumer extremism, which refers to the abuse of consumer rights for personal gain at the expense of entrepreneurs. Such behavior, although within the law, is aimed at obtaining unjustified advantages and can manifest itself in various forms, including abuse of guarantees, unjustified claims, lawsuits and returns of goods. The paper provides specific examples of consumer extremism, such as the requirement to return or replace goods in case of defects caused by improper use, unreasonable claims, the use of legal loopholes to obtain compensation, as well as the refusal to solve the problem in favor of obtaining material benefits. It is emphasized that consumer extremism is a serious problem both for entrepreneurs who incur financial losses and expenses on litigation, and for consumers who lose confidence in business. In this regard, we propose a number of measures to combat consumer extremism, including building consumer loyalty, using legal protection mechanisms, monitoring trends, and informing consumers about their rights and responsibilities. The article also examines the negative consequences of consumer extremism, such as financial losses for businesses, loss of reputation, loss of trust, and the emergence of a crisis in relations between entrepreneurs and consumers. In conclusion, we propose a set of measures to counter this problem, including improving consumer legal literacy, strengthening government control, developing mutual understanding between sellers and consumers, and applying sanctions to individuals who abuse their rights.

consumer extremism, entrepreneur, business, extremism, profit, law