Ethical guidelines for civil servants: citizenship as a professional norm

this article considers the importance of citizenship as a key element of professional ethics of civil servants, as well as its impact on the quality of public administration. The main principles and norms that form ethical standards in the field of public service are analyzed. Attention is also paid to the practical aspects of implementing citizenship in the daily activities of civil servants. The purpose of this study is to determine the importance of citizenship as a key element of civil servants and analyze its impact on civil servants. The work identifies the fundamental principles and norms of ethical activity in the field of public service, assesses the role of citizenship in the formation of high standards of professional behavior and develops recommendations for its implementation. Methods: the research methods include a systematic approach, analysis, synthesis and comparative analysis, which allows to substantively consider citizenship as an interdisciplinary and complex phenomenon. Results: citizenship is a set of moral and legal qualities, including responsibility, honesty and service to society, which directly affects the level of citizens' trust in public institutions and the effectiveness of governance. The analysis emphasizes the role of ethical principles, such as transparency, responsibility and active interaction with society, in strengthening the legitimacy of government and reducing corruption risks. Case studies from foreign countries, such as the Nordic countries and Estonia, demonstrate the success of systemic initiatives to introduce citizenship through training, digitalization and citizen participation in governance. The paper emphasizes the importance of systemic measures, such as programmatic training, mentoring and monitoring, to build and reinforce positive professional habits among civil servants. Conclusion: the development of citizenship in public institutions contributes to improving the quality of services, building public trust and reducing corruption, making citizenship a fundamental basis for successful modern public administration.

citizenship, civil servants, ethical guidelines, professional ethics, code of ethics, image of a civil servant, public trust