The impact of digitalization on the psychological well-being of employees: approaches to optimizing work processes

the article explores the impact of digitalization of work processes on employees’ psychological well-being within the framework. The study aims to identify key factors affecting the psycho-emotional state of workers in the context of digital transformation and to develop recommendations for optimizing their professional activities. The research objectives include analyzing stress factors related to digital technology use, examining cognitive load, and developing adaptation strategies. The study employed survey methods, psychophysiological testing, and data analysis using modern statistical tools. The research was conducted on a sample of 350 employees from organizations implementing digital technologies. The findings revealed that high-intensity interaction with digital systems correlates with increased stress levels and reduced job satisfaction. Particular attention is paid to the relationship between cognitive overload caused by multitasking and decreased productivity. The practical significance of the study lies in the development of recommendations for employers to create ergonomic digital work environments that minimize psycho-emotional risks. Approaches to training employees in stress management and optimizing technology interaction are proposed. The findings can be applied to improve corporate psychological support programs and enhance work efficiency in the context of digitalization.

occupational psychology, digitalization, cognitive load, stress, ergonomics, work productivity