Business letter in the system of modern interpersonal communication (based on Russian and Arabic business correspondence)

The object of the study is the features of modern business correspondence in Russian and Arabic; the subject of the study is the place of modern Russian and Arabic business documents in the system of interpersonal communication, the features of expressing the author’s personality in a modern business letter. Attention is drawn to those transformation processes that are found in modern business writing in accordance with the change in the degree of manifestation of the author’s personality in it. Strengthening the personal element in a business letter is associated with the processes of democratization of communication, humanization of society, informatization of the communicative space. The scientific novelty of the study lies in revealing the specificity of the author’s image in modern business letters, reflecting the linguocultural characteristics of native speakers of Russian and Arabic. The research was carried out on the basis of general scientific methods of observation and description, analysis and synthesis using special linguistic methods (structural, typological, comparative, method of component analysis), as well as functional and psycholinguistic approaches. As a result of the study, it was revealed that in Russian and Arabic business letters the tendency to enhance the personal nature of correspondence manifests itself to varying degrees. Modern Russian business letters use a whole range of linguistic means, including the syntactic level, with the help of which the correspondence is given a personal, informal character. These are incentive, exclamatory and interrogative sentences, introductory words, definitely personal and two-part sentences. In Arabic business writing, the personal element is shown by authors occupying high positions, while the rest try to compose business letters in an impersonal manner. A conclusion is drawn about the connection of the observed features with Arab cultural traditions, with the predominance of the collective over the personal in Arab culture.

official business style, business letter, business correspondence, Russian language, Arabic language, interpersonal communication, author, addressee, personal character, email