Development of professional communication skills by means of artificial intelligence-based tools

the article discusses the problem of professional communication skills development of a technical university students. The possibilities of artificial intelligence-based tools in the development of professional communication skills by types of engineering activities are analyzed. Artificial intelligence-based tools for the professional communication skills development have been identified and included in the educational process of Tyumen Industrial University students, and their effectiveness has been verified. Introduction. The formation of professional communication skills plays an important role in becoming a successful professional. Rapidly developing digital technologies have a significant impact on all spheres of life, including forms of communication in professional activities. The purpose of the article is to analyze the substantive characteristics of professional communication skills in certain types of engineering activities and identify artificial intelligence-based tools effective for the development of these skills. Materials and methods of research. The research methodology is based on the analysis of relevant psychological and pedagogical research, the analysis of empirical data, expert assessment, and a survey in the form of a questionnaire. The theoretical basis is based on theories and concepts devoted to the formation of professional communication skills, the use of artificial intelligence technologies in the educational process. The empirical study included an assessment of the effectiveness of using artificial intelligence-based tools in the educational process of 2nd-year students studying Construction at Tyumen Industrial University. The results of the study. The results of the study can be useful to teachers of language disciplines, developers of educational programs and specialists in the field of pedagogical technologies. Discussion and conclusions. As a result of the research, the following artificial intelligence-based tools were identified for the development of professional communication skills: Anki Flashcards, Al Tutor, Yandex Translate, Character AI, Thought, ChatGPT, Glavred, Gamma, Conflictoring. The inclusion of the above-mentioned tools in the educational process of Tyumen Industrial University students contributed to an increase in the effectiveness of the formation of professional communication skills.

skill development, professional communication, educational process, artificial intelligence, engineering, terminology, teamwork, technical documentation, negotiations, business correspondence